Post #216400 by midnite on Tue, Feb 21, 2006 7:39 PM

*The Final word from FedEx is the package was Totally destroyed and discarded. I don't know when they were going to call and tell anyone but it had to be pretty bad to have destroyed the package. *

I wouldn't consider that the final word, one. Two, you can pretty much assume the package was not completely destroyed and discarded, that's not really possible. It's either totally destroyed, dust to dust, that sort of thing...or...they chucked it. Three, the one thing I know: it's up to the claim process now. They'll work on an assumption the issue is paying you, getting to the "bottom" of it to discover what happened? Not a real concern.

The initial reaction I had was truck accident: blown up, blown up real good. My guess is FedEx will simply pass you off to the claim process, which will be long and troublesome. I am uncertain you'll ever get a straight answer as to what really went down. Unless you can get feedback from the parties actually involved, I think, you've heard all you will (a few words in a small form).

Don't rely on a phone call for anything, put it all in writing and do your talking through the mail, not on the phone. Good luck, I can envision you being quickly paid, in relative terms, but how much is another matter. The loss of a piece of art you produced will never be compensated properly, that much is unfortunately true.

Sorry to hear about this, if you have any questions on legal crap, email me. I love to fight insurance companies.

midnite...a total and complete jerk, but with legal authority to do so.