Post #152318 by ZebraTiki on Mon, Apr 11, 2005 5:11 PM

On 2005-04-11 16:50, Hau 'oli Tiki wrote:
Then my Nana will call for a chat at 4:45 PM and all of a sudden all my idiot client's have to have their needs met NOW!

"my Nana" ... That is so cute! I'm going to start using that one to get people off the phone! "I'm sorry Mr. Farthington, my Nana is on line two." Who can argue with the Nana defense?

I work with people who refuse to learn how to use the telephone's intercom/paging feature when the call is for someone that's across the complex! They will walk in a somewhat hurried manner across a sometimes rather inconvenient path to where they presume you might or might not be, instead of paging the departments you're likely to be in! They also refuse to use our stupid Nextel "always connected" cellphones! Then they complain that you've ventured so far away from their start point for them to go find you. (It's my job, it's what I DO!!!If I was anwering phones, I'd be there at the desk with you!) I've even printed up easy cheat sheet cards on how to do the paging/intercom, etc. which I believe they are using to fan themselves with on their hikes to find phone call recipients.

The good part of all this is that I am not sitting by a phone all day, and 90% of the staff is blissfully unaware they can ask me questions at the touch of a button on the cellphone! Bah-hahahaha! I've gotta go, my Nana's on call-waiting!